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Complaints procedure | Alka

Complaints proceedings 

How can I file a complaint? 

Alka® attaches great importance to satisfied customers. We are therefore constantly working to improve the quality of our customer service. If you are not satisfied with the delivery of a product or our services, we invite you to contact us. 

You can send your complaint by e-mail to email

We will respond by phone or email within 48 hours of receiving your complaint.